Review: Digital Body Language: How to Build Trust and Connection, No Matter the Distance by Erica Dhawan

Digital Body Language: How to Build Trust and Connection, No Matter the Distance by Erica Dhawan
My rating: 5 of 5 stars

This is my second book by the author and I was really excited to listen to the audio version as it was narrated by the author. She does a wonderful job as a narrator. Her work as a professional speaker and coach really shines through in her narration. You can really tell she has a passion for the subject, and I really appreciated that she provided personal and professional examples in the book. This book is so relevant given our current situation with many companies working virtually due to the COVID pandemic. I worked from home several days a week prior to COVID and found so many points that were made in this book very relevant. I wish I had read this several years ago. I can't tell you how many times I have questioned the tone in an email I received or sent, and this book may have made translating it a little easier. It has become more and more difficult to network in my industry during this time when face to face events aren't happening, and the "return to normal" isn't clear yet. We have transitioned to a "zoom" meeting culture and getting involved can become difficult. There are some really good tips on how to manage that in here. Now that much of the workforce has proven the ability to work from home, I expect more and more flexibility from companies moving forward from the corporate sector. I believe books like this can really help many of us navigate this world of video chats, professional texting, instant messages, and deciphering tone in digital communications.

I liked that she discussed gender and age differences when it comes to communicating digitally. As we move to a more digital forum, what I feel is professional as a mid-career professional may seem blunt and cold to an intern who as accepted an entirely different way of communicating. I also liked that she pointed out that you have to tailor your communication to your audience and your business environment. As a seasoned project manager I have always had a communication plan for my stakeholders so this makes perfect sense to me. By adding a few more criteria to that plan I can be much more successful in communicating with others in and out of the workplace.

I was provided an audio arc via Netgalley, all opinions are my own. This releases today May 11, 2021 and I plan on purchasing a physical copy for myself so I can reference some of the key points that the author made about punctuation and use of emojis as well as other ideas in this new digital world of communications. This would also be a great gift for new college graduates as they plan to enter the work force and head off into virtual interviews and crafting quality digital communications. I'll be recommending this to my professional colleagues as well.

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